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FAQs

FAQs


As Featured In

Real Stories, Real Joy

How is Loop different than other frames?
Instead of white-labeling another manufacture’s frame like many others, we’ve spent years designing Loop from scratch to create a quality product. Loop features a high end custom IPS screen so your pictures look great, and a contemporary design meant to look good from every angle. We’ve also put a lot of care into our mobile app because we believe it’s just as important as the frame itself.
Is Loop easy to use for people that aren’t tech savvy?
Loop was designed specifically with non-tech savvy people in mind. You can set up your frame for a completely hands-free experience. The frame can be controlled and customized remotely from anywhere with the app so the gift recipient never has to worry. There’s also a super simple touch screen interface for customizing Loop on the frame directly as well.
How do I setup my frame
You can send photos by text messaging them to your Loop phone number, uploading them with the app, or choosing an Instagram, Facebook or Google Photos album to sync with. There’s multiple ways to add photos so you can decide what’s easiest for you!
How do I send photos to Loop
Loop requires wi-fi to receive new photos, play videos or video chat, but you can still view photos without a wi-fi connection.
Can others send photos to Loop?
Yes absolutely! Everyone in the family can download the free app and connect to your frame(s). Once connected they can share photos, view what other family members are sharing, and comment on photos.
Do other family members need a Loop frame to participate?
No, we designed the Loop app to be a wonderful experience on its own. Family members can see everything that’s happening with the app and are notified about the latest updates.
Can I send photos to multiple frames at once?
Yes, simply send the photo to whichever album you’d like and if you’ve set up that album to go to multiple frames then the photo will show up in multiple frames at once.
Can I setup Loop before gifting it to someone?
Many people love to buy Loop as a gift for a love one so we’ve tried to make this as easy as possible. We recommend setting your Loop up and pre-loading it with photos for the best experience. If you’re mailing the Loop you can also pre-program the gift recipient’s Wi-Fi information so all they need to do is plug it in for the ultimate hassle free setup.

Loop is the ONLY digital photo frame you can TEXT message photos to - and they appear instantly - anywhere in the world!

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Grandparent Approved
Thousands of families and grandparents love Loop frame because it's simple to setup and easy to use.
No complicated app and tech know how required to view and share photos! 

Sharing Family Photos Made Effortless 

Text message photos to the frame  
Text message photos or use the app to send photos to the frame and they'll appear instantly. 
Vivid Memories, 
Perfectly Displayed
Our Digital Frame uses cutting-edge IPS technology to breathe life into your family photos. You'll see every smile, every laugh, every precious moment in stunningly vibrant color and detail.
It's not just a frame, it's a window into your treasured memories. 

Sharing Family Photos Made Effortless 

Invest In Showcasing Your Family's Moments

Loop’s Frame: IPS (In- Plane Switching) technology sets the gold standard for LCD displays, delivering stunningly accurate colors and wide viewing angles. Its superior color reproduction and contrast ratio breathes life into your images, ensuring every memory is displayed with the vividness and detail it deserves.

We are so confident your family will love Loop that we will give you a 100% satisfaction guarantee, or your money back!

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100 Day Risk-Free Guarantee

100 Day Risk-Free Guarantee

Vibrant class leading IPS display

Thoughtfully designed to fit in any home 

Beautifully Simple To Use

After someone 'likes' a photo, you get a notification so you know they saw it! 

Get notified when they see your photos

Get notified when they see your photos

Just plug in Loop, connect it to Wi-Fi and start adding photos straight from your phone - it’s that simple.

Sets up in 1 minute

Sets up in 1 minute

Love a new photo that just came in? Simply tap on the heart button on Loop's touchscreen to let the sender know. 

Tap 'like' on your favorite photos

Tap 'like' on your favorite photos

Make your Loop experience even more special by connecting the entire family. Invite them with the app so they can add photos and see what’s being shared.  

Everyone in the family can send photos to Loop 

Everyone in the family can send photos to Loop

Text message photos to your Loop phone number and they’ll go straight to your frame. You can also use the app to send photos as well! 

Text photos to Loop and they show up instantly 

Text photos to Loop and they show up instantly

Sit back and let Loop rotate through photos all by itself or use the touch screen to swipe to the next one - there’s no need for a remote control or awkward buttons on the back of the frame. 

Easy to use touchscreen  

Easy to use touchscreen  

As Featured In

Invest In Showcasing Your Family's Moments 

Beautifully Simple To Use

Real Stories, Real Joy

Standard Digital Frame

Loop Frame

Standard Digital Frame

Loop Frame

Loop’s Frame: IPS (In- Plane Switching) technology sets the gold standard for LCD displays, delivering stunningly accurate colors and wide viewing angles. Its superior color reproduction and contrast ratio breathes life into your images, ensuring every memory is displayed with the vividness and detail it deserves.

Bring Your Memories to Every Room 

Make a loved one’s day by keepin g them involved in your every day life. With Loop you can capture a moment from your world and send it straight into theirs so they can share in everything from your little one’s first steps to your latest vacation. Send a snapshot in the moment, or relive memories with old family favorites.  

Kitchen

Bathroom

Bedroom

Living Room

Office

Entryway

Bring Your Memories to Every Room